Venture Communications Launches Current Technology Assurance Plan (C-TAP)

Small to Mid-Sized Companies to Benefit from Telecommunication Industry’s Most Innovative Program to Ensure Implementation of Latest Technology

LUBBOCK, TX — DATE — Venture Communications, an industry leader in telecommunications, announced today that the company launched its new Current Technology Assurance Plan (C-TAP).  C-TAP has emerged as the telecommunication industry’s most innovative program.  The program ensures that the telecom and information systems of small to mid-sized companies remain current and incorporate the latest in value added solutions. Technology Assurance Group (TAG), a national organization of independently owned telecommunication companies, spearheaded the development of C-TAP in strategic partnership with Great America Leasing Company (GALC), a privately held lease financing firm.

As a premier member of TAG, Venture Communications will be the only telecommunications provider in the region to offer businesses the TAG/GALC supported C-TAP program.

“C-TAP is revolutionizing the manner in which telecom equipment, convergent applications such as VoIP, and connectivity infrastructure is deployed in the marketplace,” said Eric Burch, Owner/general manager of Venture Communications.  “As a result of C-TAP, Venture Communications can now proactively manage customer telecom and information system needs in partnership with those customers.  When companies participate in C-TAP it assures them that they will always be at the forefront of new innovations in technology.”
C-TAP gives companies the unique ability to refresh or renew their phone equipment any time after 24 months with no change in payment.  New equipment and applications are installed without labor charges. Technology can be added as required within a fixed cost that can be absorbed by an organization’s operating budget. Essentially, C-TAP allows the continued implementation of new technology within a set budget.

“Let’s take Automatic Call Distribution (ACD) to illustrate how C-TAP works,” stated Mr. Burch. “ACD allows companies to route incoming calls to the appropriate representative, which increases both internal efficiency and customer satisfaction.  The price of ACD technology has dropped over the years and under C-TAP companies that could not afford it before can now add it with no change in their monthly commitment.  This is just one example where the adoption of new technology will increase an organization’s competitive advantage and increase their profitability.”

Venture Communications customers on the C-TAP program will receive numerous benefits.  These benefits include 5 hours of national teleconferencing annually, call accounting analysis which detects employee misuse of phone calls, storage system and backup, remote database backup, records and training updates for the equipment administrator, and an annual audit of connectivity charges.  C-TAP also provides businesses with special customer service provisions including priority queuing for adds, moves, changes, and dispatch of service calls, a guarantee of inventory on hand, preferred maintenance, periodic replacement of handset and station cords, and annual preventative maintenance visits.

“We’re thrilled about C-TAP and announcing it to our valuable customers,” added Mr. Burch.   “Adopting this program illustrates our continued commitment to our customers. Their organizations can both grow and adapt in the changing information marketplace within a budget fixed at the inception of the C-TAP program.”

ABOUT VENTURE COMMUNICATIONS, INC.

Founded in 1982, Venture Communications, Inc. is committed to establishing lasting business relationships with our clients. Venture Communications, Inc. is responsible for developing voice based client solutions. Extensive technology and service experience allows our team to develop a comprehensive understanding of your unique communication needs, and respond to those needs quickly and efficiently. We are truly a one-stop shop for voice, data and video.

Venture Communications, Inc. recognizes the critical need for a communications company that combines leading technology with top quality service and support. Our position an an industry leader is based on these principles, and on our commitment to lead a rapidly changing industry. We enable each system to migrate with our customer’s changing needs, working to eliminating “forklift” upgrades and protecting your investment.

In practicing long-term communications management, we build successful business relationships. We continue to assist clients in creating competitive advantages through implementing working technology plans. These plans are continuously evaluated and revised to accommodate an ever-changing industry. Venture Communications, Inc. recognizes the importance of building technology around people, not people around technology.

Multi-location applications are our specialty. Our unique understanding of national and government accounts enables Venture Communications to institute a standardization process that many multi-location companies desire. As an industry leader, we have cemented lasting partnerships with all of the manufacturers we represent. We have developed strict guidelines to implement successful national account programs. Technology implementation is only successful if it works for you and achieves greater profitability.

Converging voice, data, and video on a regional, national, and international basis facilitates your internal and external communication needs. Venture Communications, Inc. can provide an all-in-one solution, acting as a single point of contact for all your communication needs. Our enterprise technology structure enables us to provide multi-service solutions including voice, data, and video.

Venture Communications has built a team of voice, data and video specialists committed to your satisfaction. Our technical staff undergoes rigorous factory training along with on-premise weekly training, and is kept current with the latest product and service innovations. Installation and training personnel maximize system performance. We work with you to achieve optimum user convenience and operational efficiency. Our goal is to provide the best mix of product, service, and support that is realistically available in the marketplace.

ABOUT GREATAMERICA LEASING CORPORATION

Founded in 1990 and headquartered in Cedar Rapids, Iowa, Great America continues to grow and adapt in an ever changing market. As an independent institution with over $600 million in assets, it has the flexibility to provide customized financial solutions and selected business services for its customers who are distributors in the office equipment, telecommunications, healthcare, and retail markets. With superior industry knowledge and experience, they develop solutions that help their customers be more successful. Visit Great America at www.greatamerica.com.

 

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